Featured Articles

What is your return policy?

What should I do if I ordered the wrong size or changed my mind about a purchase?

Does Polyvinyl offer exchanges for damaged or incorrect items?

What is a pre-order?

When do pre-orders ship?

Can I make a change to my pre-order?

I ordered other items with a pre-order. Can I get those earlier?

How long are coupon codes valid?

What's the difference between a coupon and credit/gift code?

Does Polyvinyl offer gift cards?

What is excluded from coupon codes?

How can I book a Polyvinyl artist for a show?

Which Polyvinyl releases are out of print?

I would like to be removed from your mailing list.

Can I work/intern for Polyvinyl?

I am a writer/magazine/web publication, how can I get promos?

I work at a college/commercial radio station, how can I get music or schedule artist in studio appearances?

Can I buy Polyvinyl stuff for my store/distributor/mail order business?

Can my store get promos/posters/info?

Can I use a Polyvinyl artist’s song on my podcast?

I am working on a film/television show/commercial and would like to use a Polyvinyl song in the production. Can I use your music?

Help! I JUST ordered the wrong thing - can I change my order?

Can I cancel my order?

How does Polyvinyl handle backorders?

General Shipping Info

Why was my order/part of my order canceled?

When will my order arrive? (US Orders)

Delivery estimates based on shipping types.

When will my order ship?

When will my order arrive? (International Orders)

Delivery estimates based on shipping types.