Polyvinyl accepts returns on the following items:
unopened CDs, LPs, and tapes
unworn and unwashed apparel
You may access self-serve returns on your customer account page within 30 days of delivery.
For questions about returns outside of the 30-day window, please fill out our Support Form to get in touch and we will provide further instructions to start your return if approved.
A note about Postage Costs: we cover shipping costs only if you were shipped an incorrect item or your purchase is damaged/defective.