COVID-19 Update (Jan 2021)
We are open and fulfilling orders M-F, but shipping and delivery delays should be expected.
Stated delivery windows should be considered a guideline only and are not guaranteed.
We appreciate your patience!
ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.
Shipping costs vary by order content, weight, and destination unless designated as FREE or FLAT RATE.
We ship orders out as quickly as we can - typically within 2-3 business days*
Delivery estimates are based on transit time once an order has been shipped. These estimates are approximate and not guaranteed.
The shipping option/postage class you select will not impact how quickly we are able to ship your order - orders are packed and shipped in the order they were received**.
Once a package has been shipped, we are unable to make changes/reroute to a new delivery address.
A note about pre-orders: We're making every effort to set realistic ship dates based on the information provided to us by manufacturers; COVID, however, has a wide-reach and has disrupted shipping, supply chain, and manufacturing processes around the world making it harder to predict in-hand dates with 100% accuracy. If we are forced to change a scheduled ship date, we will reach out via email to let you know.
*We're still a relatively small fulfillment operation and may need more time to process orders after holiday closures, big sales, while shipping large pre-orders out the door, or during global pandemics.
**FedEx Overnight is the only postage option that will allow an order to "jump the line."
CLICK HERE for more information about orders and shipping.