If you need to make an adjustment or correction to an order that HAS NOT BEEN SHIPPED, please send an email to mailorder@polyvinylrecords.com as soon as you can.

We will try to correct your order before it ships, but please understand: we may not be able to make the requested adjustment.

Make sure to include the following information:

  • your NAME
  • your ORDER NUMBER
  • the INCORRECT item, size, or color
  • the CORRECT item, size, or color

Please note: if there is a price difference between items, we will send you an invoice or process a refund for that difference accordingly. Let us know if you have any questions.