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Polyvinyl Records

Why can't I download this album I just purchased?

Downloads

Why can't I download this album I just purchased?

Last updated on 25 Mar, 2026

Several factors may affect your ability to download an album.

We are able to provide an instant download for most items in our store, however, there are a few reasons an album is not available...

It's a pre-order - Your download page will display a countdown clock showing the exact time when you will be able to retrieve your download.

It's from the Friends & Faves Shop (Polyvinyl did not release it) - Items found in this section of the store will not have instant downloads available, however, most will include a physical download code in the packaging.

It's an oddball - a few of our early records never had mp3s attached; we may not have the distribution rights for the digital version of the music; it could be something else.

If you still have questions, please email downloads@polyvinylrecords.com.

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